Privacy Policy

1.0 Introduction

Olive Monies does not take your (Olive Monies' users) trusting us with your information for granted. The privacy of our Users is important to us and we are committed to safeguarding it. Hence, this Privacy Policy explains your Personal Information which we collect, why we collect it, and what we do with it.

2.0 Purpose

This Privacy Policy describes your privacy rights regarding how and when we collect, use, store, share and protect your information across our website, payment platforms ("Platforms"), Application Programming Interface (APIs), Software Applications, ("Apps"), email notifications and tools regardless of how you use or access them.

This Privacy Policy applies to all of our Website, software applications ("Apps") and/or payment platforms ("Platforms") offered by Olive Monies or affiliated companies collectively referred to as Olive Monies "services".

3.0 Our Privacy Principles

Olive Monies focuses on the following core principles:

  • To empower the individual: Olive Monies wants you to be in charge of your personal information and to make your own voluntary choices about your Personal Information;
  • To keep and secure personal information: Olive Monies does not take your trusting us with your information for granted. We take responsibility for ensuring that appropriate security measures are put in place and your personal information is protected.
  • To be transparent and to educate users: For you to know what personal information is, how we collect personal information, for what purpose and how we secure personal information;
  • To collect and store personal information on the "need to collect" basis: Olive Monies collects personal information to perform its services for you. We work to have measures in place to prevent collecting and storing Personal Information beyond what we need.

4.0 Policy

4.1 Information We Collect

We may collect information about you from a variety of sources, including information we collect from you directly; information we collect about you when you visit our sites, perform business transactions with us and information we collect about you from other sources (as permitted by law).

4.2 Information We Collect Directly from You and Why

We may collect, use, process, store, or transfer personal information such as:

  • Identity Data: Information such as, your full name(s), your government-issued identity number, and your date of birth. This data is to enable us to verify your identity in order to offer our services to you;
  • Contact Data: This is data that is needed to reach out to you, such as your contact address, email address, telephone number, details of the device you use and billing details;
  • Identification documents: (such as your passport or any Government-issued identity card), a photograph (if applicable) and any other registration information you may provide to prove you are eligible to use our services;
  • Log/Technical information: When you access Olive Monies services, our servers automatically record information about your browsing activities;
  • Financial Data: Information such as Bank Verification Number (BVN), personal account number, business details, and transaction information;
  • Transactional Data: Information relating to payments and remittances;
  • Marketing and Communications Data: Your marketing preferences and communication history.

4.3 Information We Collect from Other Sources

We may obtain information from commercially available sources, such as:

  • Business information
  • Directors information

4.4 When We Collect Your Personal Information

  • Sign up for a Olive Monies Account
  • Use any of our services
  • Contact our customer support team
  • Fill our online forms
  • Contact us

4.5 How We May Use Your Personal Information

We use the information to:

  • Business guide purposes
  • Know Your Customer (KYC) purposes

4.6 Data Security and Retention

We are committed to protecting the information we collect through administrative, technical and physical controls. Security measures include secure servers, firewalls, data encryption and restricted employee access.

We retain personal information only as long as necessary for service provision and compliance with regulatory obligations.

4.7 Disclosing your Personal Information

We may share information with:

  • Third parties with your consent
  • Service providers and business partners
  • Legal and regulatory authorities when required

4.8 Marketing

You may opt-out of marketing communications while still receiving important service-related messages.

4.9 Your Data Protection Rights

  • Right to be informed
  • Right to access
  • Right to erasure
  • Right to rectification
  • Right to object to marketing
  • Right to withdraw consent

4.10 Cookies

We use cookies to improve your experience. You can manage cookie preferences through your browser settings. Visit internetcookies.com for more information.

4.11 Age Restriction

Our services are not directed to children under 18.

4.12 Changes to Our Privacy Notice

We may update this policy at any time. All modifications will be effective immediately upon posting.

4.13 Contact Us

For privacy concerns, contact our Data Privacy Officer at [email protected]